Swaziland Post and Telecommunications Corporation (SPTC)

Vision

To provide effective, affordable and world class communications solutions which will stimulate economic growth and satisfy all stakeholders.

Mission

We will run our communications business more efficiently for the benefit of all our stakeholders through the application of modern technolgy and sustaining an overriding customer focus.

Values

  1. Honesty

    • By keeping promises made to all stakeholders;
    • Our customers
    • Our employees
    • Our stakeholders
    • By conducting our business in an unpretentious way. Being truthful in all our endeavours.
  2. Transparency

    • Through managing and conducting our business with the highest level of integrity;
    • Providing accountable and effective leadership
    • Clear decision-making procedures
    • Promoting good corporate governance practices.
  3. Innovation

    • Innovation through improving our products and services;
    • Continuously making technological breakthrough's accessible to our customers
    • Questioning the way we do things (doing new things and doing the same things differently)
    • By seeking out and rewarding creativity
  4. Excellence

    • Superior service quality benchmarked against world class standards
    • Implementing a living service
    • Excellence programme (friendly customer service)
    • Quest for continuous improvement.
  5. Social Responsibility

    • Social responsibility corporate citizen through;
    • Investing in the country we operate in
    • Caring for the environment
    • Ensuring that we maintain high standards of occupational health and safety.

Swaziland Post and Telecommunications Corporation ,
Phutfumani Building
Mahlokohla Street
Mbabane

(00268) 2405 2000
TOLL FREE: 800 2000
(00268) 2405 2020

the map of where Phutfumani Building is

Coordinates:
Latitude: -26.326249
Longitude: 31.144910

PO Box 125
Mbabane, H100
Kingdom of Swaziland